Shipping policy

Shipping Policy

Pre-Orders:

  • Pre-orders require 5 days for processing before shipping.

  • After processing, delivery takes up to 5 business days.

Regular Orders:

  • Regular orders are available for pickup within 24 hours.

  • For shipping, regular orders require 2 days for processing, followed by 5 business days for delivery.

Shipping Costs:

  • Shipping costs vary depending on the item and delivery location.

  • Customers are responsible for any tariffs, duties, or customs fees on international orders.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Delivery times may vary slightly depending on your location and the carrier.

Lost or Delayed Packages

Once an order has been shipped, we are not responsible for delays or losses caused by the shipping carrier. However, we will do our best to assist in resolving any issues.

Damages or Incorrect Orders:

  • Please inspect your order upon arrival.

  • If your order is damaged or incorrect, contact us immediately at infobybella@yahoo.com so we can resolve the issue.

Address Accuracy

Customers must ensure that all shipping and contact information provided at checkout is accurate. We are not responsible for delays or delivery issues resulting from incorrect or incomplete information.

Note:

  • We do not offer refunds. Exchanges are only available if the order is incorrect or damaged.

Contact: